What Our Privacy Policy Covers
This Privacy Policy covers details you provide when opening an account, confirming your phone, signing in, selecting a wallet, or contacting our support team. We may record account identifiers, verification results, transaction references, device and browser signals, login times, and messages sent through the account help
-
1
route. These records help us match a DANA or QRIS receipt to the correct account, show OVO or GoPay status, and investigate unusual access without asking for unrelated details. We retain records only for the period needed for account operation, security checks, dispute handling, and legal
-
2
duties. Where local law permits, you can ask what we hold, request a correction, or ask about removal. Some records may need to remain when a legal or payment obligation applies.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.